Methodology
	Standard Operating Procedures (S.O.P.s) Quality Manual structured around the ISO 9000 principles Process or departmental quality procedures at every step of manufacturing, following a course of double sign-offs at each stage of production Check of incoming materials; C.O.A.s from suppliers if needed; Central Ink-supplier; 2 full-time in-house ink reps Supplier audits Monthly Managers' quality control meetings were established to monitor quality procedures and company performance Customer-Specific Addition to or variation of our general S.O.P.s available to meet customer requirements Customer Audits
	Quality Department
	Seven full-time quality control specialists Imagine! Print Solutions' Quality Control staff thoroughly inspects each job before it is shipped, comparing the final product to the signed off approval sheets
	Tools
	1 Heidelberg CP24 closed loop scanning Spectrophotometer that controls both UV presses   1 XRite PC based portable scanning densitometer with monitor and printable readouts   1 XRite PC based Spectrophotometer with printable readouts   1 XRite hand held Spectrophotometer and Densitometer   14 Gretag handheld Densitometers (1 for each press)   1 XRite transmission densitometer for reading white opacity   Bar code scanning and testing in prepress and press Closed-loop spectrophotometers and densitometers on press Continuity sheets are pulled and checked based on run length and maintained in-house for 60-90 days for reference Valco Glue Detection System verifies glue bead, size, length, position, etc., and will eject non-conforming cartons 1270 PCA Score Bend / Opening Force tester - fulfills the packaging industry's need to precisely measure the force required to fold carton stock along a score or to open a flat, folded carton Testing/measuring equipment is calibrated on a regular schedule Weekly scheduled maintenance on all presses
	Results
	Quality goals in all departments measured as a percentage of net sales